In accordance with the provisions of Mexican Law, known as the Federal Law for the Protection of Personal Data in Possession of Private Parties (Federal Law for the Protection of Personal Data in Possession of Private Entities BALANKÄ, acting as the owner of the website and with domicile at Av del Potosí 236 Int 3, Lomas 1ª Sección, San Luis Potosí, SLP, Postal Code 78210, issues the following privacy notice, the purpose of which is to inform users of the website, whether or not they facilitate They will provide their personal data, on the way in which the latter will be treated, stored, as well as the purposes of their use. Regarding the access and use of the user of the website, it confers the condition of user and implies an agreement binding, and therefore, full acceptance of this privacy notice, which will remain in force at all times, so the user must consult said text to verify compliance. sona who enters our page is considered a user, therefore, access this privacy notice.

The personal data that we collect from you will be used for the following purposes, which are necessary to specify our relationship with you, as well as to meet the services and / or orders you request: shipping of products purchased through our online store, as well as for exclusive advertising and marketing of BALANKÄ.
To carry out the purposes described in this privacy notice, we will use the following personal data:

Name, telephone, address and email.

On the other hand, we inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the indicated purposes.

You have at all times the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); Similarly, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, the respective request must be submitted through the following email:

The foregoing will also serve to know the procedure and requirements for the exercise of ARCO rights, however, the request to exercise these rights must contain the following information: Name, telephone number, address and email.

In any case, the response to the request will be given in the following period: 5-10 business days.

The contact details of the person or department of personal data that is in charge of processing the ARCO rights requests are the following:

Name of the person in charge: Customer Service Address: Av del Potosí 236 Int 3, lomas 1ª secc, San Luis Potosí, SLP, CP78210.
Email: It is worth mentioning that at any time you can revoke your consent for the use of your personal data. In the same way, you can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation it is required to continue treating your personal data. Likewise, you must consider that for certain purposes the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke the consent that you grant in this act or to limit its disclosure, the respective request must be submitted through the following email:

In the same way, you may request the information to know the procedure and requirements for the revocation of consent, as well as limit the use and disclosure of your personal information.

In any case, the response to the requests will be announced in the following period: 3 business days.

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; of changes in our business model, or for other reasons, for which, we promise to keep you informed about the changes that this privacy notice may undergo, however, you can request information about it if you have undergone any change to through the following email:

BALANKÄ does not use any type of Cookies.

BALANKÄ reserves the right, at its own discretion, to change, modify, add or delete parts of this Privacy Notice at any time. For this purpose, the date of the last update will be informed.

Last updated: 11/29/2021